The Mall of the Emirates is one of Dubai’s premier shopping destinations. Operated by Majid Al Futtaim, it is not just a retail hotspot, but a thriving center of employment that hosts a range of jobs in fashion, dining, entertainment, and hospitality.
With over 600 stores, the mall employs thousands of people across different industries. For anyone looking to build a career in Dubai, this mall provides a gateway to growth, exposure, and international standards of work.
- Employment Sectors Within the Mall
This shopping center is a hub of activity that requires a wide range of professionals. Here are the core areas where hiring is most frequent:
Retail and Fashion
With flagship stores of brands from all over the world, this sector is a large contributor to employment. Positions range from entry-level sales to managerial roles in brand outlets, boutiques, and global franchises.
Food & Beverage
Restaurants, food courts, and cafes are major employers in the area. From service staff to chefs and baristas, opportunities span both back-of-house and front-of-house operations.
Entertainment and Leisure
The mall features unique attractions like Ski Dubai and VOX Cinemas, which employ professionals in guest service, equipment operations, ticketing, and hospitality roles.
Customer Service and Information Desks
The mall maintains high standards of service. Therefore, it recruits well-spoken individuals for roles that involve assisting visitors, managing complaints, and offering directions.
Maintenance, Cleaning, and Security
The overall experience depends on a clean, safe, and well-maintained space. Many individuals work behind the scenes in facility support, custodial roles, and mall security.
- Who Can Apply
Positions are available for both UAE residents and international applicants. Each employer within the mall may have slightly different requirements, but general eligibility includes:
Legal right to work in the UAE
English communication skills (Arabic is a bonus)
Prior experience depending on the role
Minimum age of 21
For hospitality or food roles, certification in hygiene or safety is an advantage
- Salary Overview
The pay scale in the mall varies based on the industry and experience level. On average, earnings fall within these ranges:
Position Monthly Salary (AED)
Retail Sales Assistant 3,000 – 5,000
Restaurant Waitstaff 2,500 – 4,500
Store Manager 8,000 – 14,000
Barista 2,800 – 4,000
Security Staff 2,000 – 3,200
Cleaner 1,500 – 2,500
Perks often include accommodation, transportation, annual leave, visa sponsorship, and healthcare.
- Hiring Companies Inside the Mall
Several well-known groups operate within the premises and regularly advertise roles. Examples include:
Majid Al Futtaim – Mall operations and cinema division
Al Tayer Group – Fashion and beauty
Landmark Group – Home retail and lifestyle brands
Alshaya Group – International franchises like Starbucks and The Cheesecake Factory
Apparel Group – Multiple fashion and lifestyle outlets
These companies are known for their structured training, professional development, and strong HR policies.
- Where to Find Vacancies
There are multiple ways to learn about available roles:
Official Websites and Career Portals
Majid Al Futtaim Careers
LinkedIn Job Search
Indeed UAE
Bayt
Naukrigulf
In-Person Visits
Sometimes, walking into outlets with your CV can help you find direct leads, especially during peak hiring seasons.
Recruitment Agencies
UAE-based recruitment firms often hire on behalf of brands operating within the mall.
- Benefits of Working Here
There are numerous advantages to employment at this location:
Multicultural work environment
Competitive, tax-free salaries
Employee discounts at partner stores and restaurants
Structured career progression
Access to training programs
Convenient transport options (Metro station connected)
Employees also enjoy a fast-paced, vibrant workplace that enhances interpersonal and customer service skills.
- Work Culture and Expectations
Workplaces within the mall often follow international standards of conduct. Punctuality, grooming, and communication are highly emphasized. Shifts may include evenings, weekends, and holidays, especially during events like Dubai Summer Surprises or National Day.
Training is typically provided for new recruits, and periodic evaluations are used for promotions and incentives.
- Tips to Increase Your Hiring Chances
Customize your CV for the UAE job market
Highlight customer service or sales experience
Get referrals from current employees, if possible
Follow up after submitting your application
Prepare well for interviews—dress formally and be confident
- Real Employee Experiences
Fatima (Store Supervisor from Morocco)
“I started as a cashier and got promoted to supervisor in under two years. The team here is very supportive, and we get proper training.”
Ahmed (Kitchen Crew from Egypt)
“I work in one of the food court restaurants. The hours are long, but the environment is safe, and I save money every month.”
- Career Growth Potential
Many roles in the mall are stepping stones to leadership positions. Internal promotions are common, especially in larger organizations. From junior staff to team leads, the career path is often well-defined. - Future Employment Trends
The future is likely to bring more roles in digital customer service, app-based ordering systems, and sustainability-related positions. As mall operations become smarter, there will also be increasing demand for tech-savvy professionals.
Conclusion
The Mall of the Emirates is not just a shopping destination; it’s a workplace for thousands of people from across the globe. It offers opportunities to learn, grow, and thrive in a dynamic business environment.
For job seekers looking to join the retail, hospitality, or entertainment industries in Dubai, this location remains one of the most sought-after places to begin or grow a career.